There are 2 billion adults worldwide who don’t have a bank account. That’s close to 40% of the world’s adult population. 350 million of them live in Sub-Saharan Africa. They are hardworking, young, connected adults that lack access to the traditional banking system. Fido is changing that. We are empowering individuals and entrepreneurs to take advantage of opportunities in Africa.
The latest innovation from Fido called Fido Score will shift power back to the people by empowering them to build and maintain a digital financial track record.
We build consumer products powered by a magical cocktail of real-time mission-critical machine-learning models, behavioral psychology, and financial engineering. We promote meritocracy, act quickly, commit, and worship data.
Ready for your next career move?
Are you sharp, motivated, and purpose-driven? We are looking for you.
Join us in our mission to make financial services accessible in Africa.
The Recovery Executive is responsible for managing and undertaking a collections process for debts that have been allocated to him/her.
He/she will utilize best practice processes and techniques, as well as information at hand, to positively influence debtors to maximize payment of debt over the shortest period of time.
The recovery executive is the front face of the business therefore it is important to communicate courteously with debtors by telephone, letter, email or by text. It is important to build a positive relationship as well as investigate, respond to, and progress issues and queries to a successful conclusion at the earliest time.
The recovery executive needs to display a positive attitude and a team ethos and work effectively under pressure and handle conflict situations whilst always remaining professional.
The recovery executive also needs to be enquiring and recognize the importance of best collections practice and procedures, as well as have a strong focus on achieving collection of debt in a proficient and effective manner.
